• Recruitment – In Shangri-La’s Hotel and Resorts HR plays a very important role when it comes to recruitment

• Recruitment – In Shangri-La’s Hotel and Resorts HR plays a very important role when it comes to recruitment. Recruitment is very critical as they need to attract eligible potential candidates for different roles. And that too when there are different brands competing at the same stage. HR designs appropriate job descriptions, job analysis, post advertisements. Recruitment can be done both internally and externally. HR acts as a mediator between the employer and suitable candidates when recruiting. They go through resumes, cover letters. They have tie-ups with schools, colleges, universities so that they can attract potential applicants.
• Selection – After the stage of recruitment next comes Selection. This usually happens when the preliminary interviews, in-person interviews have been conducted. It is the last stage of an interview round where background checks, reference checks are conducted. HR makes sure that they are hiring suitable candidates based on the job descriptions and etc. A suitable candidate as per HR is someone who has knowledge, skills as well as attributes.

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